Accessibility
Providing comfort and accessibility to our guests is always top-of-mind for our team. Learn more about our ADA-compliant features, whether in-room or around the property, so that you can prepare for your stay with us.
Website Accessibility
The Pensacola Beach Resort is dedicated to providing exceptional online service to all guests. We use all the latest technology for our visitors using any type of accessibility. Our website accessibility standards are based on the Web Content Accessibility Guideline 2.1, Level AA success criteria.
The resort website uses third-party web links, including social media, guest reviews, etc., where guests share additional information and experiences. These third-party sites are beyond our control. We ask that you access their accessibility information directly. If you need additional assistance, please reach out to the resort directly.
Accessible Room Features
- Total wheelchair accessibility with two queen beds or one king-sized bed
- Accessible balconies
- Lowered peepholes
- Lowered wall-mounted thermostats
- Lowered closet rods
- Flashing fire alarms
- Accessible commodes and sinks
- Lowered towel bars
- Roll-in showers or bathtubs
- Roll-in showers including hand-held shower sprayers with extensions and shower benches
- Digital alarm clock available with sound
Accessible Property Features
- Ground floor parking garage with nine accessible spots
- Lobby entrance
- Pool area entrance
- Entrance to Windrose
- Zero-entry pool
- Banquet and meeting spaces
- Concierge desk
- Elevators with audible alerts and lowered buttons
- Braille signage in elevators
- Exercise facility
- Registration desk
- Public restrooms
- Television closed captioning or closed captioning decoders
- Digital alarm clock available with sound
- Lowered emergency evacuation instructions
- Route to food and beverage outlets
- Route to accessible guest rooms
- Route to the elevators area
- Route to the meeting room/ballroom area
- Route to the registration area
- Route from the hotel’s public entrance to the swimming pool
- Service support animals welcome
- Strobe alarms
- Visual alarms for hearing impaired in hallways & public areas
- Hotel employees will read menus and other printed information to guests who are visually impaired.