Paradise Pass Terms & Conditions

These terms and conditions (“Terms & Conditions”) govern your membership in the Paradise Pass loyalty program (“Paradise Pass”), which is owned and operated by The Pensacola Beach Resort. Membership in Paradise Pass is intended for individuals and is complimentary. Benefits of membership are only awarded on qualifying stays for reservations made directly with us (via web or phone) and not through third-party sites such as Hotwire.com, Priceline.com, Expedia.com, Booking.com, Hotels.com, Travelocity.com, Orbitz.com, etc.

General Terms

• It is the responsibility of the members to read, understand, and remain knowledgeable of all the Terms & Conditions, inclusive of any amendments thereto.
• The minimum age for Paradise Pass membership is 21 years (or the age of majority at your place of residence, if higher). Only one individual per membership may be registered. An individual may only have one membership. If The Pensacola Beach Resort discovers that an individual has more than one membership, The Pensacola Beach Resort may terminate all such individual’s memberships, and such individual shall immediately forfeit all Paradise Pass benefits, awards, and credits.
• Members are responsible for ensuring that no unauthorized person obtains access to the member’s account and account details.
• Paradise Pass Members will receive 20% off the Best Available Rate for life when booking direct via The Pensacola Beach Resort Reservation Department or at www.ThePensacolaBeachResort.com.
• The 20% off cannot be combined with any other offers.
• Paradise Pass members must present their card at check-in.
• The Pensacola Beach Resort reserves the right, in its sole discretion, to terminate Paradise Pass at any time, with or without reason. If Paradise Pass terminates, The Pensacola Beach Resort shall have no obligation to offer a replacement program.
• Notification that Paradise Pass has been terminated without giving rise to any claims for reimbursement, substitution, or exchange of other services.
• The Pensacola Beach Resort reserves the right to modify the Terms & Conditions of Paradise Pass with or without notice. The Pensacola Beach Resort has the right to modify the Terms & Conditions, which includes the right to add, delete, or otherwise change any of the rules, procedures, conditions, and other similar aspects of the Paradise Pass in its sole discretion, even if such changes may affect the value of benefits. The Pensacola Beach Resort will use reasonable efforts to advise members of changes to these Terms & Conditions in advance but shall not be held liable in any way for any failure to do so.
• The Pensacola Beach Resort reserves the right, in its sole discretion, to terminate a member’s membership in Paradise Pass if it appears that the member’s membership is misused. Such misuse may, for example, consist of unruly or disrespectful behavior towards The Pensacola Beach Resort, any criminal acts or acts that are generally regarded as immoral or unethical or which are in breach of these Terms & Conditions, failure to pay any bill when due to the resort, or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the member’s membership, as determined in The Pensacola Beach Resort’s sole discretion.
• These Terms & Conditions and any disputes arising out of or related to Paradise Pass shall be governed by, construed, and enforced in accordance with the laws of the State of Florida, without regard to its conflict of laws rules. All disputes that cannot be resolved between the parties and causes of action arising out of or connected with Paradise Pass must be submitted to binding arbitration and decided on an individual basis, without the right for any claims to be pursued or decided as a class, consolidated, collective or representative action. The arbitration shall be conducted in [Escambia] County, Florida, on a confidential basis pursuant to the Federal Arbitration Act. Any decision or award because of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. An award of arbitration may be confirmed in a court of competent jurisdiction.